
Most business plans suggest you do a SWOT analysis of your organisation - that is, evaluate your organisation's Strengths, Weaknesses, Opportunities and Threats.
Step back from your organization and look at it through the eyes of the public. Are the products and services you offer of the highest quality? Are they presented to the public in the most attractive manner? Be critical, and honest with yourself.
It is not only quality, but also efficiency that has to be addressed. You should be able to look at all aspects of your organization and determine if there are ways you could achieve the same or better outcomes more effectively or efficiently.
Think about how the Internet could help you in light of what you have discovered. Could the Internet complement your present methods?
Who is your main competitor online? What are your other competitors doing? How does your competition differ from you? Do you have any competitive edge? Or do they? Remember, too, that the online community is a global one.
An important aspect of deciding who is the competition lies in determining where your market is. Who are they? What are their characteristics? Are they changing?
From time to time you need to factor in an assessment of your market or audience. You may be able to utilize your website for online surveys and publicize it through your email newsletter.
Whatever you do, your website planning process is a part of your organization's general business development process.
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