
As more people get connected, they will expect you to be connected as well.
They will want to know when you are open, what hotels and transport are nearby, what you charge, what cultural events you offer, and what you sell. They will expect to have a rich variety of interactions with you over the Internet.
The percentage of adult Americans online is at 63 percent, says a new study from the Pew Internet & American Life Project. That percentage is expected eventually to rise, but not as quickly as the boom years from 1995 (14%) to 2000 (46%). Lee Rainie - director of the Pew project, stated, "the Internet is eventually going to become as important and universal a technology as telephones and televisions are now." Ninety-four percent of American homes today have telephones; 98 percent have TVs. "The Internet is eventually going to get to that level," he predicts, "but it's going to take at least 10 years - or maybe even 15 or 20." (full report available at www.pewinternet.org). |
It's essential not only for communication, but is an essential tool for doing business - banking, making sales, selling tickets, as a marketing and promotional tool, and as a way of generating new business and expanding audiences for your products.
With so many advantages over traditional media, the Web is rapidly becoming indespensable to business.
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